The Great Resignation Forecast Update
The last time I looked at the data on quits and hires (see here) the outlook for the Great Resignation wave was to fade off …
Fast-Food Chains Competition Gets Fiercer as Our Lives (and Consumption Patterns) Return Back to Normal
Last year amid the pandemic most fast-food chains were changing their market strategies quickly. The new approach could be called “the necessary things come first” …
Digital Journey of Small and Medium Enterprises
According to the report, 23% of all companies in this segment have basic digitalization. 41% have medium digital engagement. 36% SMEs have high or advanced level. Management of interviewed companies with high and advanced level of digitalization report that customer engagement growth happens thanks to digital tools
The Impact of Covid-19 on Small and Medium Enterprises
The Central Bank of Ireland has released a report reviewing the challenges Irish small and medium-sized enterprises are facing due to Covid-191. The findings of the study are valid for most of the world. We publish the main results here.
Customer Relationship Management (CRM) System for Small Business
CRM (Customer Relationship Management) is software that is designed to automate interactions with customer. CRM integrates into the business infrastructure and helps create one large organism. For example, a website, telephone, emails, warehouse, accounting and logistics are built into an end-to-end system.
How to Determine Whole Potential of the Market
Business owners needs to understand what potential the market has. To do this, he or she need to analyze the target audience, determine what percentage of the entire market have been attracted, and what market percentage can still be used